Refunds and No Shows
If you make a reservation, pay for it, and later decide to cancel it before the registration deadline (registration deadline for this event is noon, October 31), you can apply for a refund through the HAPL Office. hapl@hapl.org, 713-622-3723 (Fax) or 713-622-6868 (V). The request for a refund must be in writing (fax, letter or email). You will receive the total amount charged minus a credit card processing fee of $2.00.
When requesting a refund, include the credit-card number that you used to pay for the reservation and the confirmation e-mail you received when you paid. If you have lost that e-mail, send as much information as you can about the name and date of the event, the date that you paid, and how much you paid.
Refunds cannot be made for reservations that were paid for, but not cancelled before the registration deadline. When that happens, you are considered a no-show.
No Shows:
No-shows are not entitled to refunds.
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