If you make a reservation, pay for it, and later decide to cancel it before the registration deadline (September 15th for this event), you can apply for a refund through the HAPL Office. We must receive your request to cancel your registration in writing by e-mail at email@example.com or fax at (713) 622-3723 by the 15th. You will receive the total amount charged minus a $2.00 credit card processing fee.
When you request a refund, include the credit-card number that you used to pay for the registration and the confirmation e-mail you received when you paid. If you have lost that e-mail, send as much information as you can about the name and date of the event, the date that you paid, and how much you paid. Refunds cannot be made for reservations that were paid for, but not cancelled before the reservations deadline. When that happens, you are considered a no-show.
No-show will not receive refunds.